Legacy Contractors Group LLC – SMS Terms and Conditions Effective Date: 01/20/2025 1. Introduction Legacy Contractors Group LLC ("Company," "we," "us," or "our") provides SMS communication services to customers who opt-in to receive messages. These Terms and Conditions govern the use of our SMS services, ensuring compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act. By opting in to receive SMS messages, you acknowledge and agree to these terms. 2. Consent to Receive SMS Messages By opting in, you agree to receive SMS messages from Legacy Contractors Group LLC, which may include: Account notifications Customer support and service-related messages Delivery updates Marketing and promotional offers Your consent is not a condition of purchasing any goods or services. You may opt out at any time by following the instructions provided in the Opt-Out Procedure section below. 3. Message Frequency and Fees Users can expect to receive messages weekly or as needed based on their interactions with us. Standard message and data rates may apply as determined by your mobile carrier. Legacy Contractors Group LLC is not responsible for any charges incurred from receiving text messages. 4. Opt-In Process Customers can opt-in to receive SMS messages through the following methods: Website Form Submission: Users provide consent by checking an opt-in box when submitting an inquiry on www.legacycontractorsgroupllc.com. Verbal or Written Consent: Customers may opt-in during service inquiries, consultations, or other interactions. Text-Based Opt-In: Customers may text a specific keyword (e.g., "JOIN") to (706) 406-1147 to subscribe. The opt-in process is clear and conspicuous, ensuring that users fully understand they are subscribing to receive SMS communications from Legacy Contractors Group LLC. 5. Opt-Out Procedure You may opt out of receiving SMS messages at any time by: Texting "STOP" to unsubscribe from marketing messages. Replying "UNSUBSCRIBE" to any received message. Contacting us at (706) 406-1147 to request removal from our SMS list. Once unsubscribed, you will no longer receive SMS messages, except for mandatory account-related notifications (e.g., invoices, scheduled services, or legal updates). 6. Help Guidance For assistance with our SMS program, you may: Text HELP for support and additional information. Contact us at (706) 406-1147 or supportteam@legacycontractorsgroupllc.com. 7. Supported Carriers Our SMS services are supported by most major mobile carriers; however, message delivery is subject to the availability and performance of third-party service providers. We do not guarantee SMS message delivery in all cases. 8. Privacy and Data Protection ✔ We do not share, sell, or distribute customer phone numbers to third parties. ✔ All personal data collected through our SMS program is handled in accordance with our Privacy Policy. ✔ For more information on how we collect, store, and protect your information, visit www.legacycontractorsgroupllc.com/privacy-policy. 9. Service Availability & Limitations ✔ Legacy Contractors Group LLC reserves the right to modify or discontinue its SMS services at any time without prior notice. ✔ We are not liable for any delays or failures in SMS message delivery caused by network issues, service interruptions, or third-party providers. ✔ SMS messages may be delayed due to unforeseen circumstances, such as carrier restrictions, network congestion, or system failures. 10. User Responsibilities ✔ You are responsible for maintaining the accuracy of your contact information. ✔ You agree not to use our SMS services for fraudulent, abusive, or unlawful purposes. ✔ If you change your phone number, you must update your contact details with us to continue receiving messages. 11. Changes to These Terms We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on www.legacycontractorsgroupllc.com, and continued use of our SMS services constitutes acceptance of the updated terms. 12. Contact Information If you have any questions or concerns regarding these SMS Terms and Conditions, please contact us: 📍 Legacy Contractors Group LLC📞 Phone: (706) 406-1147📧 Email: supportteam@legacycontractorsgroupllc.com🌐 Website: www.legacycontractorsgroupllc.com By opting in, you acknowledge that you have read, understood, and agreed to these SMS Terms and Conditions. https://www.legacycontractorsgroupllc.com/terms-and-conditions